Sometimes guests/customers order stuff and sometimes waiters forgot to give the cashier the order papers, so some food/drinks don't get charged.
You know how waiters wear that apron thingy that has a front pocket to put the pen, order booklet and order papers ?
So after writing down an order and tending to 3 other tables, he forgot about that one particular order in the pocket.
or they just realized it and handed me the order paper 10 minutes after the guest has paid and left the premises.
Sometimes guests even Lie, yes they just simply lie, they ordered a soft drink and when charged, they simply refused to pay and said they didn't order the drink. So we had to find the waiter that tended to them and confirmed the order, only then, the guests would unwillingly pay the bill.
So.......when it comes to paying at the cashier,
There are different types of guests :
1. They don't care
yup... they don't care about what's written on the bill, they don't even look at it.
They ask for how much and paid. No questions asked.
2. Dishonest guest.
They know every single item that they ordered, but if it's not listed on the bill, it's not their fault, so they keep quiet and paid only what's listed on the bill.
Hey... it's not entirely their fault is it, it's the Restaurant's job to keep an eye on everything that's ordered.
But it's kinda dishonest, don't you think ? Sometimes waiters can't keep track of everyone, what if a quest took a pack of peanuts from the snack shelf and didn't tell the waiter? or their kid grabbed a pack of candy while not even the mom noticed ? I think some honesty from the guests is needed :)
I'm not gonna lie, I honestly have been one of those "Dishonest guest", and kept quiet about an uncharged glass of fruit juice, paid the bill and then quickly left before they realized and charge me for it. But I know better now ;)
3. Honest guest.
They don't know every single item that they ordered, (big family) and paid the bill.
But then they came back and said "We forgot to pay for 1 Iced tea, luckily we haven't left yet, we were getting on the car and my aunt asked me whether I've paid for that additional Iced tea that she ordered last"
Wow right ???? Such an Honest guest, it's not about the price of 1 Iced tea, it's about principle.
I so admire that in people.
We even had a guest returning after 30 minutes, she was on the way home and she came back because she forgot to pay for 1 dish. Amazing honesty isn't it ?
Bless those people, not because of the money they paid, but their honesty and their kindness really warms my heart :)
You know how waiters wear that apron thingy that has a front pocket to put the pen, order booklet and order papers ?
So after writing down an order and tending to 3 other tables, he forgot about that one particular order in the pocket.
or they just realized it and handed me the order paper 10 minutes after the guest has paid and left the premises.
Sometimes guests even Lie, yes they just simply lie, they ordered a soft drink and when charged, they simply refused to pay and said they didn't order the drink. So we had to find the waiter that tended to them and confirmed the order, only then, the guests would unwillingly pay the bill.
So.......when it comes to paying at the cashier,
There are different types of guests :
1. They don't care
yup... they don't care about what's written on the bill, they don't even look at it.
They ask for how much and paid. No questions asked.
2. Dishonest guest.
They know every single item that they ordered, but if it's not listed on the bill, it's not their fault, so they keep quiet and paid only what's listed on the bill.
Hey... it's not entirely their fault is it, it's the Restaurant's job to keep an eye on everything that's ordered.
But it's kinda dishonest, don't you think ? Sometimes waiters can't keep track of everyone, what if a quest took a pack of peanuts from the snack shelf and didn't tell the waiter? or their kid grabbed a pack of candy while not even the mom noticed ? I think some honesty from the guests is needed :)
I'm not gonna lie, I honestly have been one of those "Dishonest guest", and kept quiet about an uncharged glass of fruit juice, paid the bill and then quickly left before they realized and charge me for it. But I know better now ;)
3. Honest guest.
They don't know every single item that they ordered, (big family) and paid the bill.
But then they came back and said "We forgot to pay for 1 Iced tea, luckily we haven't left yet, we were getting on the car and my aunt asked me whether I've paid for that additional Iced tea that she ordered last"
Wow right ???? Such an Honest guest, it's not about the price of 1 Iced tea, it's about principle.
I so admire that in people.
We even had a guest returning after 30 minutes, she was on the way home and she came back because she forgot to pay for 1 dish. Amazing honesty isn't it ?
Bless those people, not because of the money they paid, but their honesty and their kindness really warms my heart :)
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